Effective Date: June 19, 2024
Welcome to Build5Nines LLC (“Build5Nines”, “Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites and subdomains, and use our services, including but not limited to our membership subscriptions, courses, forums, email newsletter, and blog articles.
1. Information Collection
We collect information from you in several ways, including when you register for an account, subscribe to our services, interact with our website, sign up for our email newsletter, and comment on our blog articles. This may include:
- Personal Information: Name, email address, payment details.
- Usage Data: IP address, browser type, pages visited.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.
2. Use of Information
We use the information we collect to:
- Improve our services and website.
- Personalize your experience on our website.
- Provide and manage your membership subscription and access to courses, forums and other services.
- Process payments and communicate with you about your account.
- Send marketing communications, including our email newsletter, if you have opted in to receive them.
- Distribute blog articles and updates.
3. Data Sharing and Disclosure
We may share your information with:
- Email Service Providers: We use third-party service to manage our email newsletter. Your email address and other information required for email communication are stored and processed by this third-party.
- Payment Processors: We use Stripe for payment processing. Your payment details are securely processed by Stripe and are not stored on our servers.
- Service Providers: Who perform services on our behalf.
- Legal Authorities: If required by law.
- Spam Detection Services: User and visitor generated content may be checked through an automated spam detection service.
4. Email Newsletter
By subscribing to our email newsletter, you consent to receiving periodic emails from us. These emails may include updates, promotions, and other information related to our services. You can opt-out of receiving these emails at any time by following the unsubscribe link provided in the email.
5. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
6. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
7. Data Security
We implement industry standard security measures to protect your personal information.
8. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
For users that register on our website and/or use our services, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
9. Embedded content form other websites
Content (e.g. articles, courses, etc.) on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
10. User Rights
You have the right to access, correct, delete, and port your personal information. To exercise these rights, please contact us at support@build5nines.com
11. Children’s Privacy
Our services are not intended for children. We do not knowingly collect personal information from children.
12. International Data Transfers
We may transfer your information to countries other than your own, with appropriate safeguards in place.
13. Scope of Policy
This Privacy Policy applies to all websites and subdomains operated by Build5Nines LLC, including [build5nines.com, members.build5nines.com].
14. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will give notice of any changes by posting the new policy on our website and updating the effective date.
15. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at support@build5nines.com